Privacy Policy

1. Introduction

Summit Eye Care Services ("we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website summiteyeservices.com or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name, address, phone number, and email address
• Date of birth and age
• Insurance information
• Emergency contact information

Health Information

As a healthcare provider, we collect Protected Health Information (PHI) including:

• Medical history and current health conditions
• Vision test results and eye examination findings
• Prescription information for glasses and contact lenses
• Treatment plans and clinical notes
• Diagnostic images and test results

Website Usage Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Cookie data and device information

3. How We Use Your Information

We use your information for the following purposes:

• Providing eye care services and consultations
• Scheduling and managing appointments
• Processing payments and insurance claims
• Communicating about your treatment and care
• Maintaining medical records and documentation
• Complying with legal and regulatory requirements
• Improving our services and website functionality
• Sending appointment reminders and follow-up communications

4. HIPAA Compliance

We are committed to full compliance with the Health Insurance Portability and Accountability Act (HIPAA) and its privacy regulations. Your Protected Health Information (PHI) is safeguarded according to HIPAA standards, and we will not use or disclose your PHI except as permitted or required by law.

You have rights under HIPAA regarding your health information, including the right to:

• Request access to your medical records
• Request corrections to your health information
• Receive an accounting of disclosures
• Request restrictions on use and disclosure
• Request confidential communications

5. Information Sharing and Disclosure

We may share your information with:

• Healthcare Providers: Other healthcare professionals involved in your care
• Insurance Companies: For billing and claims processing purposes
• Business Associates: Third-party service providers who assist us (under HIPAA-compliant agreements)
• Legal Authorities: When required by law or court order

We will never sell your personal or health information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encrypted data transmission and storage
• Secure servers and network infrastructure
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on privacy and security practices

7. Tele-Optometry Privacy

Our tele-optometry services use secure, encrypted platforms to protect your privacy during remote consultations. Video and audio communications are transmitted through HIPAA-compliant systems, and sessions are not recorded without your explicit consent.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Note that disabling cookies may limit certain website functionality.

9. Your Rights and Choices

You have the right to:

• Access and review your personal and health information
• Request corrections to inaccurate information
• Opt-out of certain communications
• Request restrictions on information use and disclosure
• File a complaint if you believe your privacy rights have been violated

10. Children's Privacy

Our services may be provided to minors, but we obtain parental consent before collecting personal information from children under 13. Parents have the right to review their child's information and request its deletion.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: [email protected]

General Email: [email protected]

Website: summiteyeservices.com